Accessibility

Scope

This statement applies to content on https://www.greatsouthernkillarney.com (“the website”).

Our commitment

Great Southern Hotel is committed to making our website accessible and usable for everyone. This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549 v.3.2.1. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.2.

What you should be able to do on this site

You should be able to:

zoom up to 200% without text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)

Compliance status

Based on our latest assessment, this website is compliant with WCAG 2.2 Level AA.

We continue to monitor and improve accessibility on an ongoing basis. Users who experience an accessibility barrier are encouraged to contact us using the details in the feedback section below.

Content not within scope of the legislation

The following content is exempt:

PDFs published before 23 September 2018.
Third-party components where we have no control over the underlying code, including our cookie consent manager, the booking engine, and any other third-party plugins.

Technical Specifications

This website relies on the following technologies to work with the combination of web browser and any assistive technologies or plugins on your computer: HTML, WAI-ARIA, CSS, JavaScript, SVG, PDF.

How we test this site

We assess the website against WCAG 2.2 Level AA using a combination of automated and manual testing, including keyboard-only checks and screen-reader testing. Our approach follows considerations of the W3C WCAG-EM methodology.

Feedback and contact information

We welcome feedback on the accessibility of this website and requests for information in alternative formats.

Email: info@greatsouthernkillarney.com
Telephone: +353 646638000
Postal address: Great Southern Killarney, East Avenue Road, Town Centre, Killarney, Co. Kerry, V93 R866

Requests for content in an alternative format

If you would like particular content in an accessible format, please email info@greatsouthernkillarney.com and include:

Your required format
The content you wish to receive (please include the web address)
Your name and contact details

We will make all reasonable efforts to fulfil your request.

What we are doing to improve accessibility

We prioritise fixes for any issues and track them in our website backlog.
We are continually collaborating with our supplier to improve and meet the WCAG 2.2 Level AA guidelines.
We conduct accessibility audits annually and test key pages after major releases.

Enforcement procedure

If you are unhappy with our response and believe you have been discriminated against in accessing goods or services, you can make a complaint under the Equal Status Acts to the Workplace Relations Commission (WRC).

Preparation of this accessibility statement

This statement was prepared on 28th May 2026

The website was last reviewed in May 2026 using both self-assessment and third-party evaluation.

We review this statement annually.